Contact information

Get In Touch with Purple Phoenix Jewellery

We love hearing from our customers! Whether you have a question about a specific piece of jewellery, need help with an order, or just want to share your feedback, our team is here to assist you.


Customer Service & General Enquiries
For the fastest response regarding orders, shipping, returns, product details, or general questions, please contact us at:
  • Email: Purplephoenixjewellery@gmail.com
Our Hours:
We will aim to respond as soon as possible but our office hours are:
  • Monday to Friday: 9:00 AM – 5:00 PM (GMT/BST)
  • Closed on weekends and UK bank holidays.


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Follow us on social media to see our latest collections, behind-the-scenes content, and special offers!